WHAT IF I NEED TO MODIFY MY ORDER?
If you would like to modify your order and it has NOT yet been processed, please email firstname.lastname@example.org If your order has been prepped for shipping, it can't be modified.
AN ITEM I WANT IS SOLD OUT. WHEN WILL IT BECOME AVAILABLE AGAIN?
If any item is listed as sold out, it is not available for purchase. Keep your eye on our social media for potential re stocks. Not every item will be re stocked. If you are not signed up to our email list. You can on our home page.
I RECEIVED A DAMAGED PRODUCT. WHAT SHOULD I DO?
Contact us at email@example.com as soon as you can to resolve the issue.
WHEN WILL MY ORDER SHIP?
The shipping time may vary depending on the product. We do our best to get the product into your hands as soon as we can. Orders tend to ship within 3-5 business days after credit card verification.
INTERNATIONAL ORDERS. DOES THE SHIPPING COST INCLUDE THE CUSTOMS, DUTIES AND/OR TAXES?
Customs, duties and taxes are not included in the item price or shipping cost. We sadly have no control over these fees and are unable to cover them for our customers. Keep this in mind when making the purchase.
WHERE DOES MY ORDER SHIP FROM?
All orders are checked and sent from Toronto, Canada.
CAN I RETURN SALE ITEMS?
Any item marked on sale is 'Final Sale' these are not available for exchange or refund.
HOW DO I CARE FOR THE ITEMS THAT I PURCHASED?
Majority of our garments, due to the materials used, we recommend hand wash or dry clean. If machine is used, use cold delicate wash and hang dry. All items are non returnable after being washed. If you have any further questions email us at firstname.lastname@example.org
Size of course plays a big role in how the product feels and looks. Each product will have a brief description of its fit. Further questions email us at email@example.com